Imagine getting a usual "How do I reset my password?" ticket. Instead of typing out a reply, our system whips up an correct response using your Information Base. A neat way to deal with the same old suspects!

Automation/macros engine - Set up challenging workflows utilizing our uncomplicated "if this - try this" motor. Here is an instance set off-action: "If your ticket gets overdue mail an HTTP-request to an external URL"

POP3/IMAP/Trade/SMTP We've every one of the bells and whistles, but our Most important target is 2-way email ticketing. Our aid desk application instantly turns incoming e-mails into hassle tickets, and sends out computerized electronic mail notifications to the two customers and agents. Much more on e-mails...

You may obtain Harmony Portal cloud purposes with the most up-to-date variations of these supported browsers:

The cellular version doesn’t require any Specific cell phone traits. On the other hand, there are a few primary specifications to ensure easy gaming:

Exterior lookup - hook up with an exterior assistance and query for user infomation, that can be proven within a popup appropriate within a ticket

You are able to manually Log off on the Harmony Portal. If you don't Log off, the Harmony Portal will automatically log you out after four hours of inactivity. The four hrs of inactivity is predicated about the user facts stored in the browser's neighborhood storage.

Welcome to the walkthrough of Jitbit Helpdesk's latest AI functions! Our new suite of instruments is in this article to amp up your assistance match, building interactions smoother and even more productive. Dive in to check out what is new And just how it might give you the results you want in authentic-earth eventualities.

Connect programs, automate workflows and produce new applications — all in an individual low-code integration System.

In another segment, you can update your Contact number. This is certainly stored just for your data and isn't shared with other Jitterbit people.

“Jitterbit may be very easy to understand and straightforward language wherever we could hook up employing Yet another program. It gives us comprehensive procedure and detail knowledge on how middleware is effective.”

Only one account for each player is permitted. Multiple or fraudulent accounts will end in account lock and deposit forfeiture.

It is possible to optionally set up the login webpage to mechanically redirect customers to the SAML/SSO service provider once they check in and remaining redirected back on the helpdesk app. Locate additional details about login/SSO here

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